Use of Cookies

This website uses first-party and third-party cookies to provide you with a better experience and service. By browsing or using our services, you consent to our use of cookies. However, you have the option to prevent cookies from being set and to delete them by selecting the appropriate setting in your browser. If you block the use of cookies in your browser, some services or features of the online store may not be available.

WHAT IS A COOKIE?

A cookie is a file created by an online store to store information on your computer, such as your browsing preferences on the website. When you visit a page that uses cookies, the website may ask your browser to save one or more cookies to your hard drive. Depending on the browser, cookies are stored in a single file or in separate files.

Cookies often store your settings for websites, such as your preferred language or location. This way, when you return to that website, your browser sends the cookies associated with it, allowing the site to display personalized information based on your needs.

Cookies may also store personally identifiable information. This personal information—such as your name, email address, mailing address, or phone number—is information that can be used to identify or contact you. A website only has access to the personal information that you provide. For example, a website cannot know your email address unless you provide it. A website cannot access any other data stored on your computer.

By default, you cannot see this activity and therefore cannot know when a website is creating a cookie or when your browser is sending cookies to the website. You can choose to change your browser’s privacy settings to prevent any website from using cookies.

HOW ARE COOKIES USED?

By browsing this website, you agree that cookies may be stored on your device, which allow us to collect the following information:

  • Statistical information on website usage.
  • The user’s “login” to keep the session active on the website.
  • Social media connection data for users who log in with their Facebook, Twitter, Google+, or Pinterest accounts.

TYPES OF COOKIES WE USE

This website uses both temporary session cookies and persistent cookies. Session cookies store data only while the user is accessing the website, and persistent cookies store data on the user’s device so that it can be accessed and used across multiple sessions.

Depending on the purpose for which the data collected through cookies is processed, the website may use:

TECHNICAL COOKIES

These are cookies that allow the user to navigate the online store and use the various options or services available there. For example, they control traffic and data communication, identify the session, provide access to restricted areas of the website (user dashboard), remember the items included in an order, process registration or event participation requests, provide security features while browsing, and store content for the streaming of videos or audio.

PERSONALIZATION COOKIES

These are cookies that allow the user to access the service with certain general settings that are either predefined on the user’s device or defined by the user. For example, the language, the type of browser used to access the service, the selected content layout, the device’s geolocation, and the regional settings from which the service is accessed.

THIRD-PARTY COOKIES

Some websites may use third-party cookies to help manage and improve the services they offer.

At Balcam Diagonal, we use third-party cookies from Google Inc., Twitter Inc., Facebook, Inc., and Pinterest Inc. to share content from our online store on the social media platforms Google+, Twitter, Facebook, and Pinterest.

We also use cookies from Google Inc. for the Analytics service to analyze browsing information. For more information, visit: https://policies.google.com/technologies/types?hl=es

We use cookies from Zopim Technologies to ensure the proper functioning of our live chat support. Specifically, the cookies used are:

__zlcid: stores the user ID used for each visit and each chat session.

__zprivacy: stores the user’s preferences for disabling Chat and opting out of cookies.

HOW DO I MANAGE COOKIES IN MY BROWSER?

Users have the option to allow, block, or delete cookies stored on their device by adjusting the settings in the browser installed on their device:

To adjust cookie settings in different browsers, see:

GOOGLE CHROME BROWSER:

https://support.google.com/chrome/answer/95647?hl=es

MOZILLA FIREFOX BROWSER:

https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=adminstracion+de+cookies&r=2&as=s

INTERNET EXPLORER BROWSER:

https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

OPERA BROWSER:

http://help.opera.com/Windows/11.50/es-ES/cookies.html

Please note that if you block cookies in your browser, some services or features of the online store may not be available.

In some browsers, you can set specific rules to manage cookies on a per-website basis, which provides more precise control over your privacy. This means you can disable cookies from all sites except those you trust.

DIGITAL KIT PROGRAM CO-FINANCED BY THE NEXT GENERATION (EU) FUNDS UNDER THE RECOVERY AND RESILIENCE FACILITY.