Use of Cookies
This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, the user accepts the use of cookies that we employ. However, the user has the option to prevent the generation and deletion of cookies by selecting the corresponding option in their browser. Blocking the use of cookies in your browser may result in some services or functionalities of the online store being unavailable.
WHAT IS A COOKIE?
A cookie is a file created by an online store to store information on the computer, such as your preferences for visiting the website. When you visit a page that uses cookies, the website may ask your browser to save one or more cookies to your hard drive. Depending on the browser, cookies are stored in a single file or separately.
Cookies often save your settings for web pages, such as your preferred language or location. This way, when you return to that particular website, the browser sends the cookies belonging to that site, enabling it to display personalized information based on your needs.
Cookies can also store personal identification information. This personal information, such as your name, email, address, or phone number, can be used to identify or contact you. A website only has access to the personal information provided by the user. For example, a website cannot know your email address unless you provide it. A website cannot access any other type of data on your computer.
By default, you cannot see this activity and, therefore, cannot know when a website is creating a cookie or when the browser sends cookies to the website. You can choose to change the privacy policy in your browser to prevent any website from using cookies.
HOW ARE COOKIES USED?
By browsing this web portal, the user is accepting that cookies may be installed on their device, allowing us to obtain the following information:
- Statistical information about the use of the website.
- User login to keep the session active on the website.
- Data from the connection to social networks for users who access with their Facebook, Twitter, Google +, or Pinterest accounts.
TYPES OF COOKIES WE USE
This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user accesses the website, while permanent cookies store data on the device for access and use in more than one session.
Depending on the purpose for which the data obtained through cookies is processed, the website may use:
TECHNICAL COOKIES
These allow the user to navigate through the online store and use the different options or services available. For example, they control traffic and data communication, identify the session, access restricted web parts (user panel), remember the items that make up an order, make a registration or participation request in an event, use security elements during navigation, and store content for video or sound playback.
CUSTOMIZATION COOKIES
These allow the user to access the service with some predefined general characteristics on their device or defined by the user. For example, language, the type of browser through which they access the service, the selected content design, the geolocation of the device, and the regional configuration from where they access the service.
THIRD-PARTY COOKIES
On some web pages, third-party cookies may be installed to manage and improve the services offered.
At Balcam Diagonal, we use third-party cookies from companies such as Google Inc., Twitter Inc., Facebook, Inc., and Pinterest Inc. to share the content of our online store on social networks like Google +, Twitter, Facebook, and Pinterest.
We also use cookies from Google Inc. for the Analytics service to analyze navigation information. More information can be found at: https://policies.google.com/technologies/types?hl=es
We use Zopim Technologies cookies for the proper functioning of the personal assistance chat. Specifically, the cookies used are:
- __zlcid: Stores the user identification used in each visit and each chat session.
- __zprivacy: Stores user preferences to disable the chat and stop using cookies.
HOW TO MANAGE COOKIES IN YOUR BROWSER
The user has the option to allow, block, or delete cookies installed on their device by configuring the browser options installed on their terminal.
To adjust the permissions related to cookies in different browsers, you can refer to the following links:
GOOGLE CHROME BROWSER:
https://support.google.com/chrome/answer/95647?hl=es
MOZILLA FIREFOX BROWSER:
INTERNET EXPLORER BROWSER:
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
OPERA BROWSER:
http://help.opera.com/Windows/11.50/es-ES/cookies.html
Please note that if you block the use of cookies in your browser, some services or functionalities of the online store may not be available.
In some browsers, specific rules can be configured to manage cookies by website, offering more precise control over privacy. This means that you can disable cookies from all sites except those you trust.